Level 3
Certificate in Insurance 

The CII Certificate in Insurance is a core qualification for insurance staff working across all sectors of the industry. The Certificate develops core knowledge and confidence of the key disciplines needed before you focus your subsequent studies and specialize according to your ambitions and career requirements.

Successful candidates are also eligible for the professional designation Cert CII subject to membership and continued professional development.

RISC Institute offers blended learning or self-paced programmes delivered by experienced and professional tutors to help you prepare for exams and complete this highly desireable benchmark qualification in insurance.

Who should pursue this qualification

  • Anyone working in specific technical claims handling or underwriting roles within a call or service centre environment.
  • Insurance staff employed in support functions such as human resources, marketing, IT and finance, wishing to develop an understanding of the industry in which they work
  • Staff working for an organisation whose primary business is not insurance, but which offers insurance advice and products as part of its overall service to customers
  • Supervisory and middle management and who aim to progress to higher levels of management.
  • Job seekers and graduates who wish to improve their chances of being employed in the industry.

How to compete the Certificate In Insurance

The Certificate comprises one core unit and two option units from the CII insurance qualifications framework, providing a minimum total of 40 credits on successful completion.

See "About Our Programme" tab for the routes that RISC Institute offers.

What you will earn

On completion of the programme and passing all three units, you will earn 45 CII credits. This entitles you to the award of the Certificate In Insurance from the Chartered Insurance Institute.

You will also be able to use the designation "Cert. CII" in your business correspondence subject to membership and Continued Professional Development. This designation demonstrates your committment to professionalism to your employers, your customers, your peers and regulators.

How you will be assessed

All three units are assessed through an online Multiple Choice Questions exams.

You may take the exam in your own home or office with remote invigilation and subject to certain conditions or at a PSI centre. For UAE candidates, We provide scheduled sittings at our office in JLT, Dubai

Our programme consists of a bundle of the required courses to complete the qualification or single units in the CII qualification framework. You may take units separately or enrol into our programme of three units and complete the qualification in 12 to 14 weeks. By enrolling into this programme you save 20% from the total cost of enrolling for all three units separately.


Choose your qualification route

Certificate in Insurance (English)


One compulsory unit:

  • W01 - Award in General Insurance

A choice of two units from the following

  • WUE - Insurance Underwriting Process
  • WCE - Insurance Claims Handling
  • W04 - Award in Customer service in Insurance

Certificate in Insurance and Financial Services

Two Compulsory units:

  • W01 - Award in General Insurance
  • W04 - Award in Customer Service in Insurance

A choice of one unit from the following

  • AWF - Award in Financial Planning
  • AWB - Award in Bancassurance

Certificate in Insurance (Arabic)


  • W02 - Award in General Insurance (Arabic)
  • WUA - Insurance Underwriting Process (Arabic)
  • WCA - Insurance Claims Handling (Arabic)

These units are also offered separately. You can see the details of each units from the list below.


Choose between Blended Learning or Self-Paced learning

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Blended learning with Live Virtual Classes
Blended learning is an educational format that combines live classroom interaction between you and the tutor and a range of online activities and resources that you can complete during your private study time. The live classes consist of PowerPoint presentations, discussions, quizzes and case studies with a professional experienced tutor in the subject matter. Sessions are held weekly.
Blended learning provides the benefit of a fixed timetable and schedule for completion.
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Self-Paced Learning
These courses contain interactive video lessons that cover the learning objectives sequentially. They are presented by the same professional tutors and are truly interactive using H5P technology that keeps you engaged by requiring you to answer inline multiple choice quizzes or fill in the blanks as you go through the video. You are provided with instant feedback on your answers and your scores are saved to your gradebook.
Self Paced study is convenient and cost-effective for those who prefer to set their own schedule.

What you get with our blended learning courses with Virtual Live Classes.
Tutor Interaction

Structured Live Classes with PowerPoint presentations

Weekly Schedule

End of topic quizz with audience response system

Thought provoking in-class discussions

Boot Camp (Live virtual session)

Tutor moderated Q & A forum for each learning objective

For your private study

Interactive video lessons

Case studies

Online viewing of powerpoint presentations

Practice quizzes with feedback

Knowledgebase with links to further learning resources

Grade Book

Mobile app

Group Dynamics

Topics fora

Frequently Asked Questions

Messaging

Profile sharing

Customer help line

Whatsapp group

CII Registration

Digital study text

One examination sitting by remote invigilation

Access to Revision mate from CII

One year CII membership (certificate package only)


What you will get with our self-paced courses.
Private Study

Interactive online lessons

Case studies for reading

Practice quizzes with feedback

Knowledgebase with links to further learning resources

Grade Book

Mobile app

Group Dynamics

Frequently Asked Questions

Topics fora

Messaging

Profile sharing

Customer help line

Whatsapp group

CII Registration

Digital study text

One examination sitting by remote invigilation

Access to Revision mate from CII

One year CII membership (certificate package only)


How much time you need to dedicate

This really depends on you and which learning method you choose. As a minimum we recommend that you set aside 200 hours over three to four months of which 100 hours will be guided learning through our Live Virtual classes or our Interactive video lessons for those who choose self paced. You will also need time for practice quizzes, assignments and further learning resources and activities that we have prepared for you for private study

The important thing is to keep the pace. Make sure that you can dedicate at least 12 hours each week for lessons (3 X 2 hours each) and revision. Schedule the hours and stick with your timetable.