About Us

RISC Institute DMCC is a talent development company specializing in providing learning solutions for the insurance, risk management, personal financial planning, wealth management and capital markets industries.

RISC Institute DMCC is a private company registered in 2015 in the DMCC freezone, Dubai, UAE. Our training centre and office is in Jumeirah Lakes Towers. Our founder and Managing Director, Mr. Silvan Said is a CII Accredited Insurance Trainer with over 36 years experience in the insurance and risk management industry, 15 years of which in training and development.

We are granted an educational permit from the Knowledge and Human Development Authority (KHDA) of Dubai and listed as a training provider in the National Qualifications Authority (NQA) in United Arab Emirates.

Since we started in 2015, we have delivered over 4,000 hours of in-class training in various qualification courses and competency workshops to over 2,400 participants. Of those who attended CII preparation classes, over 450 have obtained CII qualifications and 300 are in progress. We also provide exam preparation courses and exam hosting for the The Institutes, LOMA and the Chartered Institute for Securities and Investments.

Last updated August 2019
Based in the UAE, we provide blended learning, face-to-face classes, virtual live classes, and distance learning to make sure that we reach our customers and audience throughout the region and beyond.

For indiviudals pursuing professional qualifications, we provide blended learning consisting of structured weekly lectures which can be attended in person or online through our Virtual Live Classroom. These sessions are backed by online resources and activities to be completed in between scheduled sessions.

Operating out of our centre in Dubai, a major education hub in the Middle East, we offer short courses, workshops and seminars for public enrollment that are designed to attract an international audience.

We provide our corporate clients with tailor-made talent development solutions including in-house training and workshops regionally at their chosen location convenient to their participants. We also provide our corporate clients with a Learning Management System to support L & D managers to identify skills gaps, create individual training plans, serve courses, and monitor results.

We provide examination facilities for qualifications from global professional bodies including the Chartered Insurance Institute (CII), the American Institute For Chartered Property Casualty Underwriters (The Institutes), LOMA and the Chartered Institute for Securities and Investments. (CISI). Accreditations and examination facilitation are continuously sought in order to provide access to professional qualifications for our customers.
We chose the slogan "learning brings opportunity" because we firmly believe that through learning and professional development, individuals are able to seize opportunities in the insurance and personal financial services industry which is one of the most dynamic and rapidly growing industries in the region and globally. Furthermore, employers are able to innovate, grow and gain a competitive advantage through talent development.

Our mission is therefore to contribute to the growth and enhancement of the services provided to the industry's customers by providing excellent training and competency development to the its human resources.

In order to fulfill our mission, we pursue the following quality objectives:
  • continuously improving upon our standards of performance, with measurable outcomes, focused on the achievement of learner's objectives;
  • understanding market and consumer needs and adapting our business to advance the knowledge and skills that meet those needs;
  • practising what we preach and never compromising on honesty, integrity, ethics and good governance;
  • making our learning solutions available across the region through physical presence and technology;
  • balancing the interests of all our stakeholders whilst achieving a fair return and sustainable growth.
As our name suggests, risk is the catalyst from which the demand for our training and competency services are derived and we are therefore building our resources and expanding our business in this direction.

Our vision is to provide training and competency services in a wide range of professional disciplines that treat and manage risk in industry and commerce, risk in financial services, and risk in our personal endeavours.

We aim to move beyond the limitations of professional training and education in the classroom and harness existing and learning technologies to reach an ever expanding audience across the world, where the consumption of insurance and personal financial services is emerging and growing rapidly.
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Mr. Silvan Said ACII, ARM, Chartered Insurance Practitioner

Founder, Managing Director

Mr. Said is a senior risk and insurance executive with over 36 years experience in the industry and is an Advanced Technical Insurance trainer accredited by the CII. He has been actively involved in talent development for the insurance industry since 2002, consulting and delivering courses in Malta, Eastern Europe and the MENA region.

Over his twelve years experience in the GCC, Silvan has developed a deep understanding of the training and development needs of the insurance market in the GCC. In March 2015, he established RISC institute and it quickly became the undisputed leading training institution for the insurance industry in the UAE both in terms of attendance numbers and qualified students.

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Our Operations and Management Team


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Maria Isabel Hernandez Keng
BSHRM Cum Laude, CII(Award), FLMI level 1 (LOMA)

Operations Manager

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Soha El Sheikh
BSc Business Admin & Mgt, CMTF, CLDM

Business Development & Client Relations Manager

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Jefferson Keng
Associate's Degree Computer Technician

Admin Assistant

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Cathy Balang
BSc. Office Administration

Accounts Clerk


Our Associates


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Liliane Baaklini

BSc., ACII

General Insurance; Financial Planning, Bi-lingual EN/AR

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Houmam Tabbaa
ACII, MBA, BSc (Pharm), DLHI

Employee Benefits (Health and Life), General Insurance, Risk Management, Insurance Operations, Bi-Lingual EN/AR

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Pauline Azzopardi
BSc., ACII., Cert FS, CeFA

Bancassurance; Wealth management; Investment Planning; Financial Planning

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Ray Micallef
MBA (Henley), ACII, RGN (Wrnt) MIM. Chartered Insurer

General Insurance; Medical Insurance; Leadership and management; Marketing

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Kenneth Genovese
M.A. (Henley)

Wealth Management; Life Insurance; Bancassurance; Financial Planning; Investment Advice; Leadership & management; Marketing

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Clive Anthony Sherer
F.C.I.B.

Banking; Investment Advice; Financial Planning; Coaching; Leadership & Management; Soft Skills

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Simon Grech
BSc, MBA, FCIB, Chartered Banker

Capital markets; Investment advice; Enterpreise Risk Management; Banking

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Peter Spiteri
FCII., MIRM

Reinsurance; Aviation Insurance; Bancassurance

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Soha El Sheikh
BSc Business Admin & Mgt, CMTF, CLDM

Soft skills; Sales training and coaching

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Mark Camilleri
FCII, CAMS, DMU (AMS).

Life Insurance management, underwriting and claims; Prevention of Money laundering in Insurance

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Gamal Ahmed Mohamed Ali
Bsc. Mech. Eng., Thatcham Cert.

Motor Damage Surveying and Claims Estimation; Technical auto workshop management

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Mohamed Saeed Elmutasim
Bsc, MBA, ARM, Cert CII

General Insurance; Marine Insurance; Risk Management, Bi-lingual EN/AR

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