- Teacher: Jefferson Keng
- At the end of this course, participants should be able to
- 1. describe the relationship between the underwriting function and an insurer’s capital and solvency requirements.
- 2. explain what the underwriting cycle is, how it operates and its implications for an underwriter.
- 3. describe the relationship between the underwriting policy and a company’s corporate objectives.
- 4. design, establish and implement an underwriting policy
- 5. explain the importance of distribution channels and their impact on the underwriting function.
- 6. describe how competitive performance can be gained through market segmentation, product design and product differentiation.
- 7. differentiate between pricing and rate-making
- 8. apply ratemaking basics and methodologies
- 9. apply the underwriting factors to determine the risk premium and the premium charged to the policyholder.
- 10. describe the principles and use of retrospective rating
- 11. apply the techniques of managing exposures from single risks and single events.
- 12. apply layering and deductibles, acceptance limits, reinsurance and alternative risk transfer instruments to stabilize claims ratios
Mr. Silvan Said ACII, ARM, Chartered Insurance Practitioner
Founder, Managing Director
Mr. Said is a senior risk and insurance executive with over 36 years experience in the industry and is an Advanced Technical Insurance trainer accredited by the CII. He has been actively involved in talent development for the insurance industry since 2002, consulting and delivering courses in Malta, Eastern Europe and the MENA region.
Over his twelve years experience in the GCC, Silvan has developed a deep understanding of the training and development needs of the insurance market in the GCC. In March 2015, he established RISC institute and it quickly became the undisputed leading training institution for the insurance industry in the UAE both in terms of attendance numbers and qualified students.
Check out his profile here.
Interact with the tutor
30 hours of Guided Learning Hours through Virtual Live Classes
Weekly Schedule
Over 150 end of topic practice quizzes
Case studies and assignments
Grade Book
Boot Camp (Live virtual session)
Private Study
Interactive online lessons
Short videos explaining key concepts
Online viewing of powerpoint presentations
Practice exam with feedback
Links to further learning resources
Live class recordings
Mobile app
Group Dynamics
Discussion fora
Messaging
Group work
Profile sharing
Customer help line
Whatsapp group
Special discounted price applicable only until 2nd July 2020
This price is inclusive of 5% VAT.
A non-refundable admission fee of AED 1,000 is payable upon registration to confirm your enrollment. This fee will be deducted from the total programme fee. For further information, see our Cancellation and Refunds Policy.
Enrollments are subject to our Terms and Conditions
- Teacher: Silvan Said
Integral to this strategy are the sales, distribution and customer service operations.
This 3-day instructor-led course is designed for managers and team leaders in these functions within an insurance company to enhance their knowledge and skills to organize, manage and lead their teams towards becoming more customer focused and increasing sales and revenue.
Throughout this course, the participants will explore the needs of different insurance customers, understand customer expectations, perceptions and behaviour. They will learn to develop strategic and tactical plans to attract new customers, retain and increase business from existing customers thereby generating sales and increasing revenue.
During the workshop participants will discuss organizational and structure and teamwork that support the customer strategy goals and explore existing and emerging technologies that help to increase customer-centricity.
Finally, the participants will learn how to measure and report on the effectiveness of selected customer strategies to drive sales, increase revenue, increase profitability and build value.